AIMA Porto II (SEIVA) store: address, opening hours and contacts
Rua Calouste Gulbenkian, 176 · 4050-323 Porto
The AIMA Porto II store is at Rua Calouste Gulbenkian, 176, and is Porto’s information store: it opens 08:00-20:00 on working days, the longest hours in the whole network, with lawyer and solicitor service 12:00-16:00. Residence-card collection and certificate requests sit at the city’s other store, Porto I, on Avenida de França.
By Elijah4 MINKEY FACTS
Address
Rua Calouste Gulbenkian, 176, 4050-323 Porto
Opening hours
Working days: 08:00-20:00
Service windows
In-person information Throughout opening hours, 08:00-20:00 · Lawyers and solicitors 12:00-16:00
Phone
(+351) 217 115 000, contact centre, working days 08:00-20:00 (the store has no published direct line)
Loja de Cidadão
No, it is a standalone AIMA store
Checked
21 October 2026, on the official Lojas AIMA page
- Address
- Rua Calouste Gulbenkian, 1764050-323 Porto
- Opening hours
- Working days: 08:00-20:00
- In-person information
- Throughout opening hours, 08:00-20:00
- Lawyers and solicitors
- 12:00-16:00
- Phone
- (+351) 217 115 000AIMA contact centre, working days 08:00-20:00, normal tariff. The store has no published direct line.
- In writing
- Contact form ↗geral@aima.gov.pt
The official page lists no card-collection or certificate window at this store: both services are at Porto I (Avenida de França, 316), with card collection 08:30-11:30 and 4 certificate requests on Tuesdays and Thursdays, 09:00-11:00.
What the AIMA Porto II (SEIVA) store handles, and what it does not
HERE, IN THE WINDOWS LISTED
- In-person information: Throughout opening hours, 08:00-20:00
- Lawyers and solicitors: 12:00-16:00
NOT HERE
- Residence-card collection: the official page lists no such window for this store; see the nearest stores below.
- Certificate requests: the official page lists no such window for this store; see the nearest stores below.
- Residence-permit renewal: online, at the Portal de Renovações; the store does not take the application at the counter. How to renew →
- Missing documents in a case: through the contact form (Tipo de Assunto > Autorização de Residência), not at the store.
- Biometrics and card collection for pending cases: only on the day and at the place in the summons AIMA e-mails you.
Do I need an appointment?
| Matter | How it works at the Porto II (SEIVA) store |
|---|---|
| Information about a case | No appointment: ticket in the Throughout opening hours, 08:00-20:00 window. Tickets run out early. |
| Collecting a residence card | Only with an AIMA summons, by e-mail, on the day and at the store it names. A card returned by CTT and collected at the counter costs €28.50 (Portaria 307/2023). |
| Requesting a certificate (time of residence, etc.) | No public window listed at this store. Any store can issue the certificate: use the nearest one with a certificate window. |
| Lawyers and solicitors | 12:00-16:00. |
| Data changes, replacement card, permanent residence | By appointment: through the contact centre 217 115 000 (working days 08:00-20:00) or geral@aima.gov.pt. For permanent residence, the e-mail subject is "Agendamento de Concessão/Renovação de AR permanente". |
| Renewing a residence permit | Not at the store: online, at the Portal de Renovações (portal-renovacoes.aima.gov.pt). Check your case status → |
How to get there
Rua Calouste Gulbenkian, 176, 4050-323 Porto. Directions in Google Maps ↗
Nearest AIMA stores
Porto I - Avenida de FrançaAvenida de França, 316, 4050-276 PortoWorking days: 08:00-17:00Card collection 08:30-11:30 · Certificates Tue & Thu 09:00-11:00 (4 requests)See in the full list →EspinhoRua 32, 834, 4500-191 EspinhoWorking days: 09:00-12:30 and 14:00-16:00Information Thu 09:00-12:30 (20 tickets) · Lawyers Tue 09:00-10:00 · Cards & certificates Wed 09:00-12:30See in the full list →BragaRua dos Granjinhos, 6, 4700-996 BragaWorking days: 08:30-19:00Information 09:00-10:00 (10 tickets) · Lawyers 12:00-12:30 (5 tickets)Store page →
All stores, searchable by city and address: AIMA stores: contacts, addresses and hours.
Frequently asked
What is AIMA’s phone number in Porto?
Stores have no published direct line. The official number is the contact centre, (+351) 217 115 000, working days 08:00-20:00 at your normal tariff; it is also where you book data changes and replacement cards. In writing, the contact form and geral@aima.gov.pt.
Porto I or Porto II: which one should I go to?
For information about a case and for lawyer service, Porto II (SEIVA, Rua Calouste Gulbenkian, 176). To collect a residence card with a summons or request a certificate, Porto I (Avenida de França, 316, Edifício Capitólio): cards 08:30-11:30, certificates Tuesdays and Thursdays 09:00-11:00, 4 requests a day.
Can I renew my residence permit at the Porto store?
No. Residence-permit renewals are done online at the Portal de Renovações (portal-renovacoes.aima.gov.pt); the store does not take renewal applications at the counter. If the portal rejects your case, the channel is the contact form, with in-person information at Porto II.
What are AIMA Porto II’s opening hours?
Working days 08:00-20:00, for information. Lawyers and solicitors 12:00-16:00. Closed at weekends and on public holidays.
OFFICIAL SOURCES
- AIMA · Lojas AIMA ↗The official page with each store’s address, hours and windows. This page was checked against it on 21 October 2026.
- AIMA · Contactos ↗Head office, general e-mail and the 217 115 000 contact centre.
- AIMA · Respostas às perguntas frequentes: serviços de informações (PDF, 03.2026) ↗Returned cards and summonses, missing documents through the contact form, permanent-residence booking by e-mail.
- AIMA · Perguntas frequentes: assuntos gerais (PDF) ↗Booking a store visit through the contact centre; data changes and replacement cards; time-of-residence certificate at any store; €28.50 fee for in-person delivery of a returned card.
- AIMA · Portal de Renovações ↗The portal is only for residence-permit renewals; data changes go through the contact form.
DISCLAIMER
Informational page, not official. The AIMA Porto II (SEIVA) store’s address, hours and service windows were transcribed from the official Lojas AIMA page and confirmed on 21 October 2026; AIMA changes hours and ticket limits without notice, so check the official source before travelling. The only official portal is aima.gov.pt and AIMA does not charge for appointments: distrust any site, e-mail or middleman asking money for a booking.